Terms of service
Terms of Service
Last updated: May 2026
Welcome to Journey Underwater. These Terms of Service govern your use of our website and online store, including the purchase of merchandise through our Shopify store operated by Dive Into Wellness Pty Ltd (“Journey Underwater”, “we”, “our”, or “us”).
By accessing this website or purchasing products from us, you agree to these Terms of Service.
1. Online Store Use
By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or guardian to use this site.
You agree not to use our products or website for any unlawful or unauthorised purpose.
2. Products and Product Information
We make reasonable efforts to accurately display our products, colours, descriptions, and sizing information. However, colours and appearance may vary depending on your screen or device settings.
Sizing information is provided as a guide only.
We reserve the right to modify, discontinue, or limit the availability of products at any time without notice.
3. Pricing and Payments
All prices are listed in Australian Dollars (AUD) unless otherwise stated.
Prices are subject to change without notice.
Payments are processed securely through third-party payment providers integrated with Shopify.
4. Shipping
Shipping costs and estimated delivery times are provided at checkout.
Delivery timeframes are estimates only and may vary depending on destination, customs processing, carrier delays, or circumstances outside our control.
International orders may be subject to local customs duties, taxes, or import fees. These charges are the responsibility of the customer.
5. Returns and Refunds
Please refer to our Refund Policy for information regarding returns, exchanges, and refunds.
6. Intellectual Property
All content on this website, including logos, branding, text, graphics, images, course names, and related materials, is the property of Journey Underwater or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.
Dive In® and related branding are protected intellectual property of Journey Underwater / Dive Into Wellness Pty Ltd.
7. Limitation of Liability
To the maximum extent permitted by law, Journey Underwater shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.
Nothing in these Terms excludes, restricts, or modifies any rights or guarantees that cannot lawfully be excluded under Australian Consumer Law.
Where liability cannot be excluded, our liability is limited to the replacement, repair, or refund of the relevant product, at our discretion and as permitted by law.
8. Third-Party Services
Our store is hosted on Shopify Inc. Certain services, including payment processing and shipping integrations, may be provided by third parties. We are not responsible for the practices or policies of third-party providers.
9. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
10. Governing Law
These Terms of Service are governed by the laws of Queensland, Australia.
11. Contact Information
Questions regarding these Terms of Service may be directed to:
Dive Into Wellness Pty Ltd
Queensland, Australia